Blackwidow Ultimate 2016 Ripple and Custom effects are lagging | Razer Insider
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Blackwidow Ultimate 2016 Ripple and Custom effects are lagging

  • August 19, 2021
  • 1 reply
  • 247 views

Good day everyone! Recently I've reinstalled Windows, new version is 20H2, previously I was running version 1903. After reinstalling Windows animations that are created by user and standart ripple effect are lagging (~1-2 fps), you can see this on video. https://www.youtube.com/watch?v=4NrUsTS5wco Do anyone had this bug and/or knows how to fix it? Looks like low/wrong USB polling rate configuration. I've already tried to connect keyboard to:
  • Front USB 2.0/3.0 Ports (USB2.0 header & USB3.0 header)
  • Back USB Ports (That are soldered to MB)
  • PCIe x4 USB 3.0 Expansion Card
I've tried to remove profiles and create new Razer account to flush profiles. I've tried to make clean install that is described in video: "How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows" I've tried to reinstall drivers for keyboard manually from next paths:
  • Latest: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Drivers
  • Windows XP/Vista: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Vista_XP
  • Windows 7/8: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Win8Win7
  • Windows 10: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Win10
System Info:
  • Asus Prime X570-P
  • AMD Ryzen 7 3800x
Software Info:
  • Windows 20H2 build 19042.867
  • Razer Synapse 2 2.21.24.34
In Device manager, under "Keyboards" type, there are 2 devices that have Vendor ID 1532 (Razer USA, Ltd), these are:
  • HID\\VID_1532&PID_0214&REV_0200&MI_00
  • HID\\VID_1532&PID_0214&REV_0200&MI_01&Col01
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1 Reply

Razer.Speedcr0ss
ProFiLeR4100v2
Good day everyone! Recently I've reinstalled Windows, new version is 20H2, previously I was running version 1903. After reinstalling Windows animations that are created by user and standart ripple effect are lagging (~1-2 fps), you can see this on video. https://www.youtube.com/watch?v=4NrUsTS5wco Do anyone had this bug and/or knows how to fix it? Looks like low/wrong USB polling rate configuration. I've already tried to connect keyboard to:
  • Front USB 2.0/3.0 Ports (USB2.0 header & USB3.0 header)
  • Back USB Ports (That are soldered to MB)
  • PCIe x4 USB 3.0 Expansion Card
I've tried to remove profiles and create new Razer account to flush profiles. I've tried to make clean install that is described in video: "How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows" I've tried to reinstall drivers for keyboard manually from next paths:
  • Latest: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Drivers
  • Windows XP/Vista: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Vista_XP
  • Windows 7/8: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Win8Win7
  • Windows 10: C:\\Program Files (x86)\\Razer\\Razer_Common_Driver\\Win10
System Info:
  • Asus Prime X570-P
  • AMD Ryzen 7 3800x
Software Info:
  • Windows 20H2 build 19042.867
  • Razer Synapse 2 2.21.24.34
In Device manager, under "Keyboards" type, there are 2 devices that have Vendor ID 1532 (Razer USA, Ltd), these are:
  • HID\\VID_1532&PID_0214&REV_0200&MI_00
  • HID\\VID_1532&PID_0214&REV_0200&MI_01&Col01
Have you tried replicating the Razer Synapse and keyboard's behavior by signing out from your Razer Synapse 3 account, then signing back in as a guest user? Please perform the steps from this link and see if it helps. Should the issue persists, please submit a case to our Support Team or send me a PM including the keyboard's serial number. I'll be locking this thread now to curb our conversation privately.

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