Blackwidow V3 Pro Not Charging | Razer Insider
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Blackwidow V3 Pro Not Charging

  • December 31, 2024
  • 1 reply
  • 133 views
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I'm having an issue where my keyboard is not charging at all. When plugged in, Synapse will show the percentage at 0%, bump up to 1% for around thirty seconds, and then immediately drop down to 0% again. I haven't had issues with this before, it just randomly started happening today.

I’ve tried so far:

4 different USB ports

3 different cables

2 different chargers

2 different powerbanks

Reinstalled Razer software.

checked Firmware for both keyboard and dongle and both are up to date.

 

Keyboard is working fine when plugged in into computer so I can still us it, but can use it wirelesly 

 

not sure what to do now.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • January 1, 2025

Hi Kamill47,

Thank you for sharing your concern, and I appreciate your thorough troubleshooting efforts. To further isolate the issue, please try the following steps:

1. Reinstall your keyboard drivers.

2. Perform a clean reinstall of Razer Synapse

3. Test the keyboard on a different PC to see if the problem persists.

If the issue continues, please send me a PM with the keyboard serial number and proof of purchase so I can verify the device's warranty. Kindly save the shareable files using one of the online drive accounts listed here. I look forward to your response!

 

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.

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