Blackwidows v4 Mechanical gaming keyboard (A key issues) | Razer Insider
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Hello, 

 

I have bought this keyboard for my new pc in May + mouse Razer Basilisk v3 Pro (mouse works fine) and after 3 months now I have issues with A key and I can feel how others will follow A key, so I’m worried and disappointed

Sometimes suddenly A key stop working and sometimes it just spamming when I normal press A key.

 

I find this really annoying especially when I’m gaming or working, considering the fact that I have paid £170 for this keyboard and only after 3 months I start having key issues, it’s not normal at all.

 

Before I bought this razer keyboard I had an old asus predator keyboard and I used it for 5 years+ and it was working find, had only space issues so that’s why I changed it.

 

Do you guys know if razer offer any type of guaranty regarding this, it will help a lot any answer.

 

Help and Thank you 😥

 

Hi there, @PEARLMellowYellowpoly993!

 

Does it make any difference when the Razer Synapse software is temporarily disabled? You can also try reinstalling its drivers. If that didn’t do the trick, feel free to shoot me a PM along with your keyboard’s serial number so I can check for a firmware update that we can run.

 

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