blade 13 wont boot into system recovery image | Razer Insider
Skip to main content
Question

blade 13 wont boot into system recovery image

  • August 21, 2024
  • 1 reply
  • 37 views

Hey everyone. I’ve encountered an issue with my 2021 Razer Blade 14 with a BSOD. I’ve narrowed the issue down to an Nvidia driver but there’s an issue. I’m able to boot into a clean version of W10, but it doesn’t have any razer features, wifi drivers, uses integrated graphics etc. Whenever I attempt to boot using the Razer system recovery image, it blue screens giving the same error as originally encountered. 
 

I attempted to update the Nvidia driver on the clean version of W10 and then boot into the recovery image, but I believe the recovery tool reverts all drivers. 
 

any fixes for this? 

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3311 replies
  • August 23, 2024

Hi sleekRichLilacdome281,

I’m here to help. Please do the troubleshooting in this article. If the same issue persists, PM me with the following information so I can initiate a ticket on your behalf:

Full name: 
Email: 
Mobile/Phone Number: 
Country: 
Laptop serial number:

MSinfo logs.

Windows version.

Send a screenshot of the Nvidia and Intel Driver versions. Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.

Photo of the BIOS main tab.

Video showing the issue for teams visibility.

Save the shareable files via any online drive account listed here

*Thread locked to curb the conversation to PMs.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings