Blade 15 is dead, question regarding warranty | Razer Insider
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Blade 15 is dead, question regarding warranty

  • February 2, 2024
  • 1 reply
  • 129 views

JordyBluebestcafe940

I have a Blade 15 advanced that is about 5 months old that "died" today. I was working as usual when suddenly the computer shuts down. I tried to turn it on without any response. I noticed that the computer was really hot and since I was only running some basic programs and no games etc that was a bit surprising. I waited sometime in case it was some kind of overheating but nothing changed. The charger led is on but nothing at all happens when trying to turn the computer on. I have tried all the recommendations I could find but without success. Since I use the computer in my work as a developer I have some code etc on the SSD that I need to get hold of but as far as I understand I am not allowed to open the laptop and remove the SSD to backup the data without breaking the warranty? If I send the laptop to get a repair but you need to replace it could I somehow get the SSD from my machine?

 

Best answer by FiszPL

Opening bottom lid and removing NVMe drive won’t void any warranty, so you’ll be fine with it.

1 Reply

FiszPL
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  • February 2, 2024

Opening bottom lid and removing NVMe drive won’t void any warranty, so you’ll be fine with it.