Is it normal for the device to never turn off? Whether I push the power button of shut down through the Windows Start Menu, I continue to get notifications.
Thoughts?,
Tom Ballos
Page 1 / 1
That's quite odd. Holding down the power button should be able to force shutdown any computer. For now, let's try to use the Run box to shut down your PC.
-Press the Windows + R keys at the same time.
-Type in the following command and hit Enter.
-shutdown /s /f /t 0
Should it still won't shut down, PM me your device's serial number along with a screenshot of your MSINFO32. I can use those to verify its model and take a closer look at your system. I'd also appreciate it if you'd send me a short video clip of what's happening for further review.
*Thread locked to curb the conversation to PMs.
-Press the Windows + R keys at the same time.
-Type in the following command and hit Enter.
-shutdown /s /f /t 0
Should it still won't shut down, PM me your device's serial number along with a screenshot of your MSINFO32. I can use those to verify its model and take a closer look at your system. I'd also appreciate it if you'd send me a short video clip of what's happening for further review.
*Thread locked to curb the conversation to PMs.
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