Bloated Batter RazerBlade 15 2022 | Razer Insider
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HI :

I have a RazerBlade 15 advance and the battery is getting bloated this month.

It just passed 2 yrs (Brought it from Costco ) warranty last month,  and I am willing to pay fees to fix the issue.

I install my razer with Ubuntu, and it seems that Ubuntu doesn’t have battery and energy report.

Could you advise what to do in order to obtain RMA ?

 

Hi chang.c.h,

Let me assist you with your concern. I'm sorry to hear about the battery swelling issues with your Razer Blade 15 Advanced 2022. Allow to to ask a few quetsion to isolate the problem. How long has the unit been plugged in? Did you charge the laptop overnight? How many hours do you use the unit each day?

For your reference, please check this article. and PM me with the following information below so I can create a case and escalate your issue to our Laptop Support Team for a battery replacement request.

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:


Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:


Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Subscribed to Razer Care?: Yes/No

Battery report and create an energy report from your laptop. Follow the steps link.
Photos of the laptop showing the damage to the device.
Save the shareable file via Google Drive listed here.

​​*Thread locked to curb the conversation to PMs.

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