Brand new Razer Barracuda X randomly turning off | Razer Insider
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As the subject stated, Barracuda X turns off randomly without an actually feedback (no warning), and i have to hold the power button and turn it back on from time to time (sometimes every minute). New item, battery charged, did connected to Razer app to turn off auto shut but still nothing solves the issue.

Saw few similar threads on the support forum and Razer team locks the thread for additional reply and resort to private messaging with thread owner, which does not help the rest who have this same issue; like myself.

Same, i bought it 2 weeks ago and started doing this like couple days ago.


happened just now… dang...


Mine was fine til about a month ago too!  Really annoying on discord cuts out and i think people are just not answering! Comon Razer was it the last windows update? Or how long does our warranty go for?


Have the same issue, help!


For the time being take it off the bluetooth and use the dongle. @xBerry17 .Razer you need a software fix for this!


I fix it setting the app


Same problem appeared after software update, without update it had no problem.


Having the same issue with the Barracuda. I am using the dongle not Bluetooth because I despise how bluetooth all but silences every app other than voice-apps.  The headset turns on for about 3 seconds then turns itself off. It’s fully charged. At this point I’m returning it because it’s essentially a brick. 

Edit: What’s most disturbing to me is these worked perfectly for about a week. Then this started happening and I haven’t been able to fix it since. I can’t even change settings in the synapse app because it shows the device is never on. When I try it shows “Loading...” or “Detecting device...”


Still happens even though I updated to latest firmware(Ver 1.7.0). Razer please fix this ASAP. Its so irritating the headset keeps turning off every few minutes sometimes seconds only after connecting to bluetooth.


Same problem appeared though last days. Before it was everything fine.

I noticed that when i dont use it for some seconds (for example if i am watching a Youtube video and pause it) it just turning off automatically .

Is there any solution about it?


Making the Barracuda X my default audio output instead of the 7.1 speaker fixed this!


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