Hi all,
I have a brand new Razer Blade 16 purchased yesterday, July 4th 2023. When using the blade on YouTube or similar video playing services, there is a buzzing noise, or crackling noise every few seconds, through speakers AND headphones, which lessens the possibility of it being a hardware issue (I hope). It feels like its lag or internet stuttering but its not. (I tested by playing the video back and it would still sometimes have the audio stutter in places where the video was already preloaded.)
The problem DOES NOT proceed when playing a video game or local audio as such.
I have only had this for 2 days, I only started watching videos on it today and that’s when I noticed the problem
I have attempted the following:
Updating drivers
Using default windows drivers
Updating windows
Changing browsers
Razer Firmware update ( https://mysupport.razer.com/app/answers/detail/a_id/9720 )
Things to note that might be an external factor:
I have used the HDMI port to use a g-sync supported monitor, I don’t ever remember there being an issue like this before I was plugged into the display.
I have left the Blade charging overnight when it was already 100%.
I still have 13 days left to return this laptop no questions asked. I already had issues with the display which I believe I solved already by installing the hotfix. ( https://mysupport.razer.com/app/answers/detail/a_id/9748 )
Please, this laptop was a pretty penny, I would appreciate any help! I really love this laptop and don’t want to return it!
Thank you!
Laptop: Razer Blade 16 RZ09-0483, 4070, 32gb RAM, intel i9