Hi!
I just got a pair of Razer Kraken Kitty V2 yesterday, as my old ones stopped working a while ago. They kept disconnecting from my pc constantly and audio kept cutting out.
I turned on my new ones today and connected them to my pc. They connected without any issue, but then the audio started to cut out just like my old ones. They’re brand new and can’t be used, which is absurd. I’ve tried uninstalling the drivers, reinstalling them, connecting and disconnecting, restarted my computer multiple times. Synapse v4 won’t register them, but I can connect them to the Razer audio app on my phone. When connected to my phone, the audio works perfectly. No issue there whatsoever. It’s just when I’m connected to my pc there’s an issue.
My specs are:
motherboard; ASUStek Prime H610M-A WIFI d4.
processor; 12th Gen Intel(R) Core, i5-12400F, 2500 MHZ, 6 core.
I’ve tried everything that’s recommended online and I can’t find a single solution that works. It doesn’t matter if the RGB is on or off, or what the volume is. It doesn’t matter if I plug the headset into the computer, it’s still the same issue.
