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Broken dongle viper V2 pro

  • June 11, 2025
  • 1 reply
  • 62 views

Please help me sirs,

The dongle of viper v2 pro has been broken, so currently I have 2 option.

  1. Buy a new Viper V2 pro dongle 
  2. Buy a second-hand dongle with a history of connecting to another mouse

I would like to know if I can connect my mouse with above both options and if it is possible, how can I set it.

Thank you for your kind response in advance.

Best answer by Razer.ScarletRouge

Hey there, ​@greatWildOrchidalley678

Thank you for sharing your concern here. No worries, let me help you! Could you please send me your device’s serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@greatWildOrchidalley678

Thank you for sharing your concern here. No worries, let me help you! Could you please send me your device’s serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


 

*Thread locked to curb conversation to PM.