BSOD when booting on Battery Power [Razer 15 Advanced Model ] | Razer Insider
Skip to main content

BSOD when booting on Battery Power [Razer 15 Advanced Model ]

  • October 6, 2021
  • 1 reply
  • 36 views
B
Got a Razer 15 advanced model that I got about a month ago now. It's a fantastic laptop! No complaints so far. SAVE ONE: About half the time I boot up on battery power, or it comes on again from hibernate, the laptop gets to the login screen, freezes and shows BSOD briefly, and the reboots. On the reboot the laptop shows the bios screen, and I have to manually exit it. This happens sporadically and after a proper shutdown. It does not happy on a reboot (either from updates or from a reboot within windows) or when the computer is started when plugged in. I suspect this is a graphics driver issue because I've had similar issues in the past on other laptops. but open to any ideas.
    This topic has been closed for replies.

    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • October 6, 2021
    This could very well be a GPU driver issue, but do you mind sharing the error code of the BSOD? Best if you can send me your application and system logs from Windows Event Viewer as well. Please upload those on GDrive and send me a shareable link. That way, I can better understand what's causing the BSODs. Let's go from there. *Locking the thread to curb the conversation to PMs.
    CookiesAccessibility statement