C key not working if down and left\\right are held down. | Razer Insider
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Yesterday I just received a brand new Razer Cynosa Lite and played some games with it, so far so good, however a very ugly problem reared its head when I played fighting games.

For ease of understanding, I won't use the fighting game notation.



The issue is that if I press down and either left or right arrow keys and then press C on my keyboard, the move bound to down+C doesn't come out.

I tried again in training mode and it is consistent.



I then exited the game and opened a notepad to see if it was a game problem or a keyboard problem and indeed pressing down and either left and right together with C doesn't type the c, so it is a keyboard problem.

(I didn't have this problem with any of my old keyboards.)

What do I do?
UniTyDotOne
Yesterday I just received a brand new Razer Cynosa Lite and played some games with it, so far so good, however a very ugly problem reared its head when I played fighting games.

For ease of understanding, I won't use the fighting game notation.



The issue is that if I press down and either left or right arrow keys and then press C on my keyboard, the move bound to down+C doesn't come out.

I tried again in training mode and it is consistent.



I then exited the game and opened a notepad to see if it was a game problem or a keyboard problem and indeed pressing down and either left and right together with C doesn't type the c, so it is a keyboard problem.

(I didn't have this problem with any of my old keyboards.)

What do I do?




Does the behavior happen while the Razer Synapse 3 is disabled or closed? Have you tried connecting the keyboard to another USB port or computer to replicate the issue? Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.
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