Can i ask warranty for my product | Razer Insider
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Question

Can i ask warranty for my product

  • March 7, 2023
  • 1 reply
  • 36 views
eliteisverycool

Hello,

I have a Razer Viper Mini, It has worn out side buttons which are mushy and a dpi button that is unstable.

Is it reasonable for me to ask warranty or they will not cover my product.

 

Hopefully any one of you guys can answer

Best regards,

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1 Reply

Razer.Zionzedd
eliteisverycool wrote:

Hello,

I have a Razer Viper Mini, It has worn out side buttons which are mushy and a dpi button that is unstable.

Is it reasonable for me to ask warranty or they will not cover my product.

 

Hopefully any one of you guys can answer

Best regards,

If it’s a hardware problem and your mouse is still within its limited warranty, it should be covered. PM me the serial number and share a copy of your receipt through Google Drive so I can validate its model and check its warranty status. Thanks!

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