Can someone help me? | Razer Insider

Can someone help me?

  • 15 January 2021
  • 5 replies
  • 10 views

I just try 15 day free trial of thx spatial audio and i really like it i want to buy it but i cant change region and when i change it to asia and proceed to buy thx spatial audio in Contact details in state/province box i cant find my region (sorry for my bad eng)

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5 Replies

frontGiantsOrange257
Thx for answer my question so i have to buy this in full price right? cuz i just bought razer kraken x and i have 50% discount code



You can try putting your 50% promo code on the shopping cart page.
I haven't had much luck with that. Hopefully you can do it.
And I am contemplating Dolby Atmos for Headphones since it's so hard to purchase the THX Spatial audio.
Is the THX Spatial superior compared to Dolby Atmos?
I bought the Kraken X too. And it seems like it IS supported. But somehow Razer's chat support just wanted to dismiss my case as soon as possible. I have the chat transcript though.

Anyway, I found out that if you try to upgrade (purchase) the THX Spatial through Razer's Surround Sound app, it will take me to a purchase registration that requires a Singapore address.

I tried to purchase directly via website and it could be purchased from there.
https://www2.razer.com/ap-en/thx-spatial-audio


There I can choose my country and purchase the THX Spatial audio.
I haven't done so yet because the webpage does keeps saying my 50% off promo code is invalid.

I rechecked the code many times and I haven't used it. The code came with Razer's 7.1 Surround app when I purchased the Kraken X.
ehsanpivotlens
I have the same issue. Contacted support but they told me that it was not supported outside of the US.
That's the answer I had from Razer's chat support.

But the THX Spatial audio software is found on Razer's Asia Pacific page.
https://www2.razer.com/ap-en/thx-spatial-audio

I really would like to purchase the THX Spatial audio but Razer's support is clueless about this product.

Thx for answer my question so i have to buy this in full price right? cuz i just bought razer kraken x and i have 50% discount code
I have the same issue. Contacted support but they told me that it was not supported outside of the US.
That's the answer I had from Razer's chat support.

But the THX Spatial audio software is found on Razer's Asia Pacific page.
https://www2.razer.com/ap-en/thx-spatial-audio

I really would like to purchase the THX Spatial audio but Razer's support is clueless about this product.