I need help in setting up 7.1 surround sound on my new Barracuda X 2022 headset but I cannot find the audio output.

I clearly sees the headset but cannot detect the audio output.
Things I have done:
1. Used a laptop, still can't find the audio output
2. Registered the device and got the 7.1 surround sound activation code
3. I tried searching for a firmware update on the headset, I cannot one
4. Connected the headset to my phone using the Razer Audio application - firmware says 1.00.00
5. Connected the headset using wireless C dongle, wire connection using the charger cable, connected via bluetooth. Still can't find the surround sound audio output
Can anyone give me advice on what to do next?
Thank you!