Can't receive OTP / code! | Razer Insider
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Question

Can't receive OTP / code!

  • June 2, 2025
  • 1 reply
  • 35 views

I can’t receive OTP when I’m trying to click 2-Step Authentication. Can anyone help, please? It always says “There was an unexpected error. Please reload the page and try again.”

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1 Reply

Razer.ScarletRouge

Hey there, ​@Belserion.!

I understand you are unable to receive OTP SMS authentication codes. No worries, let me help you! Please send me a PM together with the following details for verification purposes:

1. Razer ID:
2. Email address that is associated with Razer ID:
3. Date of Birth:
4. Full Name:
5. Phone number:
6. Country:

I am looking forward to your response! Thanks!


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