Can't receive OTP Code in my phone | Razer Insider
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Can't receive OTP Code in my phone

  • 20 September 2019
  • 7 replies
  • 74 views
My phone otp cant received code. I cannot use my razer gold. I hv alot of money in tht please help. Other message in tht number received but when i try to get otp code from razer. I not received message. Please help, and I have tickets submin in Razer gold but doesn't respond to customer.
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7 Replies

Razer.Speedcr0ss
Userlevel 7
Hey there! Thanks for sharing this to our support thread. Apologies for the inconvenience. Have you tried omitting any prefix or zeroes to your phone number after the country code? Should the issue persists, please send me a PM together with screenshots of the error message.
J
Mine also can't receive OTP code....I resend it for almost 25 times but still none
Razer.Speedcr0ss
Userlevel 7
johnnex12
Mine also can't receive OTP code....I resend it for almost 25 times but still none


Thanks for posting it here. If you haven't contacted the Support team, please send me a PM.
L
Razer.SpeedCr0ss
Hey there! Thanks for sharing this to our support thread. Apologies for the inconvenience. Have you tried omitting any prefix or zeroes to your phone number after the country code? Should the issue persists, please send me a PM together with screenshots of the error message.

Hi.... i cannot recieve otp code in my mobile phone....pls help
Razer.Speedcr0ss
Userlevel 7
LiverDogsupfresh906
Hi.... i cannot recieve otp code in my mobile phone....pls help


Hello there! Thanks for letting me know. Are you still experiencing the issue? Feel free to send me a PM. Let's continue from there.
B
Hi! responding to this thread because I'm having the same issues. I'm redeeming a code I purchased a week ago and still can't redeem it this day. I'm very desperate at this point.
Razer.Speedcr0ss
Userlevel 7
Bearage
Hi! responding to this thread because I'm having the same issues. I'm redeeming a code I purchased a week ago and still can't redeem it this day. I'm very desperate at this point.


Hey there! Thanks for sharing your concern too. Send me a PM. Let's continue from there.
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