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Question

Cancel secondary verification

  • November 9, 2024
  • 1 reply
  • 46 views
9

My  phone was stolen and cannot be retrieved, and I did not set a backup code. Currently, I am unable to use Razer Gold. I hope you can help me reset or cancel the secondary verification. I can provide a security verification/phone number sent to my email。Pleassssssssssssssse

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1 Reply

Razer.sushi.boi
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Hello there, @995212612!

 

Sorry about what happened. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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