Hi,
I received an email that my order from Razer.com was cancelled but the payment was processed on my credit card. When I contacted my credit card company they said that the transaction was approved on their end, but that it was Razer who declined / reversed the transaction.
The email asked that I contact customer support, but this is easier said than done.
Hi,
I received an email that my order from Razer.com was cancelled but the payment was processed on my credit card. When I contacted my credit card company they said that the transaction was approved on their end, but that it was Razer who declined / reversed the transaction.
The email asked that I contact customer support, but this is easier said than done.
Sorry to hear about your order-related concern! If you haven’t contacted our Support Team through this link, choosing the order from Razer.com in the contact reason box, and clicking the submit button. Once done, select the order cancellation box and enable the checkboxes to get the contact support options. Otherwise, send me a PM so I can help you kick-start a support ticket. Thanks for your cooperation.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
