Cannot add phone number and request to change account country to Thailand | Razer Insider
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Cannot add phone number and request to change account country to Thailand

  • January 3, 2026
  • 1 reply
  • 24 views

I would like to request a change of my Razer Gold account country to Thailand,
and change the account currency to THB.

Currently, my account is restricted and I cannot add any phone number,
including a valid Thai phone number.

I am located in Thailand and will be using a real Thailand phone number.
Please help update my account country and unlock phone number verification.

I am willing to provide any required verification or documents if needed.

Thank you.
 

Best answer by Razer.sushi.boi

Hello there, ​@RAVARYNMOON!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hello there, ​@RAVARYNMOON!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.