cannot contact customer service chat | Razer Insider
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I am trying to return my mouse I just received because it is defective and whenever I click to chat with a representative nothing happens. I called customer service and they just said they cannot help me over the phone. I want my 160 dollars back and this is very frustrating.
If you don't mind me asking, what was the issue with your mouse? In any case, please PM me your ticket number if you have already submitted one, so I can review your conversation with our Support Team and help you get this sorted out.





*Thread locked to curb the conversation to PMs.