Cannot detect SSD after BSOD.. | Razer Insider
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Cannot detect SSD after BSOD..

  • February 21, 2020
  • 1 reply
  • 24 views
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hi, i;m using Blade 2019 Advenced. yesterday, i met the BSOD with a error message that is "CRITICAL_PROCESS_DIED". and then my device was reboot then my device often couldn't detect NVMe. that was no matter times for using device, that was continuously repeat. i tried chkdsk and sfc /scannow. and tried too the windows reinstall(not format), but that is still occur. is it the problem about the motherboard? Or the SSD? Or the Windows?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • February 22, 2020
    This error message usually pops up because of broken system files. It would be rather difficult to tell as we will have to check which critical process died, but a clean Windows installation usually fixes this. If your laptop can still boot to the desktop, I highly recommend that you create a backup as there may be a need to wipe the drive clean. Please PM me so I can help you further isolate the issue.
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