Cannot detect SSD after BSOD.. | Razer Insider

Cannot detect SSD after BSOD..

  • 21 February 2020
  • 1 reply

i;m using Blade 2019 Advenced.

yesterday, i met the BSOD with a error message that is "CRITICAL_PROCESS_DIED".

and then my device was reboot then my device often couldn't detect NVMe.

that was no matter times for using device, that was continuously repeat.

i tried chkdsk and sfc /scannow.
and tried too the windows reinstall(not format), but that is still occur.

is it the problem about the motherboard? Or the SSD? Or the Windows?

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1 Reply

Userlevel 7
This error message usually pops up because of broken system files. It would be rather difficult to tell as we will have to check which critical process died, but a clean Windows installation usually fixes this. If your laptop can still boot to the desktop, I highly recommend that you create a backup as there may be a need to wipe the drive clean. Please PM me so I can help you further isolate the issue.