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Cannot register

  • August 5, 2020
  • 1 reply
  • 10 views
R
1: There actually appears to be NO support because when I click all the buttons, it takes me to yet another page of FAQs that do not address my issue. 2: On the registration page I filled everything in and it claims my product number doesn't match my serial number. That's blatantly wrong. 3: When I put my serial number in to try and get support, it claims my product is "no longer under warranty." I bought it 3 days ago. This is pure BS. I cannot even register it. Once again, Razer is telling me that they don't care about me. I have to ask myself why I bought another razer product when their support is non-existant.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • August 11, 2020
    The website uses the serial number to detect the manufacturer's warranty for the device. Do not worry about that though as we can revalidate the warranty status using a proof of purchase. With all that said, please PM me your serial number, so I can help you register the device.
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