cant find anywhere and on the registration screen is not an option | Razer Insider
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cant find anywhere and on the registration screen is not an option

  • February 6, 2025
  • 1 reply
  • 30 views
pakinto

I just got as a gift this new headphones opus black, in order to register them it’s asking me for a receipt which I don’t have because I didn’t get it with them, can I still register them or not?

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • February 6, 2025

Hi pakinto,

I understand that you want to register your new Razer Opus but don't have the necessary receipt. To help you with this, please take a clear photo of the headphones showing the serial number, which is usually located on the earcup or inside the headband. If possible, also provide a photo of the box.

Since you received these as a gift, I recommend reaching out to the person who gifted them to you and ask if they can provide you with the original invoice or receipt. This serves as proof of purchase, which is important for warranty claims in the future. For now you can attach the device photo. Feel free to send me a PM if you need further assistance. All the best!

​*Thread locked to curb the conversation to PMs.

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