Changed My E-mail Address | Razer Insider
Question

Changed My E-mail Address

  • 10 March 2024
  • 1 reply
  • 20 views
SelenaKiyan

 

Hi, I have access to my Razer ID account, I'm still logged in from my PC and I want to change my old e-mail address I don't have access to anymore. It was e.g. mymail@hotmail.com and new one is mymail@outlook.com When I want to change it it keeps sending verification code to my old mail address which I don't have access to anymore. I managed to solve this problem with EPIC games and RIOT games player support. Now I need to update my e-mail on Razer Synapse. Can you help me?

Thank you in advance! 

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1 Reply

Razer.Zionzedd
Userlevel 7

 

Hi, I have access to my Razer ID account, I'm still logged in from my PC and I want to change my old e-mail address I don't have access to anymore. It was e.g. mymail@hotmail.com and new one is mymail@outlook.com When I want to change it it keeps sending verification code to my old mail address which I don't have access to anymore. I managed to solve this problem with EPIC games and RIOT games player support. Now I need to update my e-mail on Razer Synapse. Can you help me?

Thank you in advance! 

Hi @SelenaKiyan,

 

We need to start a support ticket so I can help you raise your concern with the relevant team. Please PM me the following information:

Razer ID:
Full name:
Old email:
New email:
Phone #:
Region:

 

*Thread locked to curb conversation to PM.

 

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