Changed Phone Number Lost Backup Codes | Razer Insider
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Question

Changed Phone Number Lost Backup Codes

  • June 29, 2024
  • 3 replies
  • 39 views

Can Razer please reach out with a way to get back into my account. I recently had to change my phone number due to carrier issues. I could not find my backup codes. I do have access to my to all of my email accounts.

3 Replies

  • Insider Mini
  • July 16, 2024

Is there already a solution? Because im having the same problem. I lost my phone and i recenty logged back in, but it needs the codes from authenticator and i dont have it, i also lost the backup codes 


  • Author
  • Insider Mini
  • July 18, 2024

No reply yet. Razer support is sparse and the website doesn't have a great support ticket system. Razer please respond. Thank you.


SiAtAfAkAp
  • Insider Mini
  • March 25, 2025
I ask Razer support to send a reset to two-step authentication to my email, I changed my phone number and it annoys me that I can't remove it from the email list, best regards and please contact me by email, your regular customer