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changing my lights to imported ones


hi all id really appreciate some help. i have a razer blackwidow chroma v2 and im trying to install a downloaded light profile from this website but it looks like its not extracting properly its only a set of numbers and letters and the little icon is only showing as a little world on a document and the video i watched show a little razer symbol so does anyone know what i'm not doing or can advise me on how to do it properly, thanks again also if it helps im in uk so not sure if that's an issue
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14 Replies

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • December 21, 2019
Your being in the UK shouldn't be an issue at all.

What version of Razer Synapse are you running? The Blackwidow Chroma v2 works with both Synapse 2 and 3, but the lighting profiles are not interchangeable between Synapse versions.

For Synapse 2, the profile needs to be "xxx.razerchroma", and for Synapse 3, IIRC the profile needs to be "xxx.RazerSynapse".

i dont know how to find out which synapse im using. i tried looking in settings and googled it but cant see it. it just says its an xml document.

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • December 21, 2019
Whoops, first of all, my bad. the Synapse 3 profile should read "xxx.ChromaEffect".

Can you share a screenshot of your Synapse window? I could tell just by looking at that. And the lighting profile should definitely not just end in .xml, but in one of the file suffixes I listed above.

Could you PM me the link to the website, so I can see what type of file you are talking about? Don't post it on here, just PM me.

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • December 21, 2019
@soloLaserLemonegg918 , does your Synapse window look like this?

wheres the synapse window how do i find that?

looks like this

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • December 21, 2019
Whoops, I see your problem. You're running Synapse 2, and those lighting profiles are only compatible with Synapse 3 (they end with ".ChromaEffect").

You have 2 options:
1) Find some different Chroma profiles for your keyboard, and make sure that they are compatible with Synapse 2 - they will end in ".razerchroma".
2) Download and install Synapse 3, as those lighting profiles will be usable there. You navigate to your device, and then the "LIGHTING" tab, and there you will find an option to import custom lighting profiles.

ok il try download synapse 3 thank you for your time.

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • December 21, 2019
No worries - glad I could help.

ok so iv downloaded synapse 3 then i went and downloaded a diffrent theme and the first one said i didnt have the right app and then 2nd one i tried is exactly like the last time

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • December 21, 2019
Did you try to import the second one from within the Synapse software, and not just trying to open the file?

ok so it has worked just took a while to see it again thanks

altho these ones dont seem to work and there all the same type except the only one thats worked

this is what im trying to get

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