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Question

Checking headphones for authenticity.

  • January 6, 2025
  • 1 reply
  • 170 views

directSandDunestory721

Hello, I recently purchased new Razer Kraken Pro V2 headphones. I decided to check the headphones for originality, entered the serial number (the one under the left ear cup, under the ear pad)

In a nutshell, it told me that this serial number is not in your database.

I want to somehow verify the authenticity of the product, I think that some kind of error occurred, I am waiting for your answer.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, ​@directSandDunestory721!

 

I can check it in our database. Please send me a message via PM along with your headset’s serial number so I can validate it and help you with the registration.

 

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