Chroma Connect Issue | Razer Insider

Chroma Connect Issue

  • 4 October 2019
  • 4 replies
  • 145 views

Installed the lastest update to Synapse 3, but then it had disabled Chroma Connect. When I re-enabled it, no games were listed as it previously was not a problem.

Any clue on what is going on here?

Cheers!

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4 Replies

Userlevel 7
Hi there! Thanks for posting your concern here. Have you tried clearing the files inside this path C:\\ProgramData\\Razer\\GameManager\\ServiceSettings.xml and restarted Razer Synapse 3? Should the issue persists, please clean reinstall Razer Synapse 3 and see if it helps.
Hi and thanks for the reply!

Before I do a clean reinstall of Synapse 3 (because deleting the content of that folder did not work) is there a way to backup my setups as I do not fancy setting everything up again 🙂
Fixed it! Chose the repair option, reinstalled it and restarted. Also synced my stuff beforehand and now everything is good!

Cheers 😃
Userlevel 7
Zetta269
Fixed it! Chose the repair option, reinstalled it and restarted. Also synced my stuff beforehand and now everything is good!

Cheers :D


Awesome! Thanks for keeping me updated. Feel free to contact me again should you need additional assistance.