Hello! Chroma studio is not detecting any of my 4 razer products the Razer huntsman Quartz keyboard, Razer Basilik Quartz mouse, Razer Base station Quartz and Razer blackshark v2 X Quartzand giving me this message ,This is very weird as chroma visulizer works but studio doesnt. I have tested on another device and only the mouse has been able to be detected by razer synapse. Any help on how to fix this issue would be much appreciated. I have done a clean insrall of synapse and my drivers but the issue is still there

are you on windows 11 or 10since windows released dynamic lighting it messed up mine too but when i turned off the windows settings it worked finealso try doing a repair on the synapse softwareim on windows 10

Chroma studio not detecting my Razer devices

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] December 2025 30,000 Silver Drawing

1 month ago

Home
Community Overview
Razer Support
Razer Support
Chroma studio not detecting my Razer devices

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™