code used on another account | Razer Insider
Skip to main content
Question

code used on another account

  • August 28, 2024
  • 1 reply
  • 24 views
ConnGram

Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • 3564 replies
  • August 28, 2024

Hello ConnGram,

I replied to your message. Please check your inbox and send me the headset serial number so I can check its information from our system. Thanks!

*Thread locked to curb conversation to PM.

CookiesCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings