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Question

code used on another account

  • August 28, 2024
  • 1 reply
  • 46 views
ConnGram

Hello! Recently, I bought the Razer Blackshark V2 X but I have problem with the product where the item is already registered, but not under my Razer ID, which means I can't get the activation code via my email to activate the 7.1 surround sound features. I looked around in the Razer community for a fix. How do I fix this problem? Please help

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • August 28, 2024

    Hello ConnGram,

    I replied to your message. Please check your inbox and send me the headset serial number so I can check its information from our system. Thanks!

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