Hi I just bought a Razer Chroma addressable RGB controller but when I plug it (even without any device plugged to it) the computer tries to boot up (the fans start working for a second) and then stops. If I try again to start up it doesn't do anything at all (fans don't turn on) unless I first turn on and off the power, then the same issue occurs
Motherboard: Rog Strix B450-F Gaming
Power supply: Corsair CX550M 550W
On a different computer the device works fine!
I would like to understand what is the problem with my computer because if I just ask for a replacement I am afraid I would run into the same issue.
Things I tried:
I tried plugging the molex cable to all available ports on the power supply
I tried changing molex cable
I tried changing USB port on the motherboard
I thought it could be that the power supply is not enough, but the problem persists even if I unplug the graphic card from the power supply.
Does anyone have any advice or idea of what could be wrong?
Thanks in advance!
Computer fails to start when Razer Chroma is plugged
did you found a solution? having same problem and cant find any solution nor any info.
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