I bought a mouse from Razer, and when I wanted to customize it, I downloaded your program, but the program did not recognize the mouse. It did not appear even with 0 shakes connected to the computer, even though I made sure it was connected well. I tried in several ways to no avail.
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Hi toolsRifleGreenhead870,
I’m here to help. Please try to perform the troubleshooting steps here and if the same problem persists, please PM me your device serial number so I can verify its model. Have a good one!
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