Contact for Return in Canada | Razer Insider
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Contact for Return in Canada

  • September 24, 2024
  • 2 replies
  • 20 views
T

I am currently trying to return an item I ordered on 1 Sep and received on the 17th.
 

The ‘Returns’ part of the website tells me that my items are not available for return, which is against the ‘14 day after receiving the item’ policy.


I have contacted Razer Support on X and they said they would help after I sent them my order number and a screenshot of the error that website gives me. The help they offered was …
‘Please contact Support’ !!!!!!

Does anyone know how I can get hold of someone - live chat/email?

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2 Replies

T
  • t1G3r_UK
  • Author
  • Insider Mini
  • 2 replies
  • September 25, 2024

Can someone from support please answer me?

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3261 replies
  • September 26, 2024

Hi t1G3r_UK,

I replied to your message. I understand that you’re having issues returning your order. No worries! I have reached out to our Support Team and updated your ticket. Feel free to ping me if you need further assistance. Take care!

​​​​​​​*Thread locked to curb conversation to PM.

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