Core V2 triggers blue screen of death | Razer Insider

Core V2 triggers blue screen of death

  • 16 January 2019
  • 5 replies
  • 5 views

I've been using it fine until last month with RTX2080 installed in core V2, and suddenly it started crashing my computer nonstop whenever I plug it in.

Any solutions been found to issues similar to this?

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5 Replies

Userlevel 6
Hi there! Have you tried to do a clean uninstall of Synapse? If not yet, please do and let me know how it goes.
Razer.RedPanda
Hi there! Have you tried to do a clean uninstall of Synapse? If not yet, please do and let me know how it goes.


Hi, Yes I have and only way for it to work is at booting, If i don't plug in any other razer products. (I have Keyboard, mouse, headphone, and the headphone stand).

could you please have a look at this bug?

thanks.
Userlevel 6
Thanks for the reply. Can you share the error code that comes up? Or maybe a screenshot of the issue?
Sure, since it's the blue screen of death:
STOP CODE: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
FAILED ITEM: ks.sys

I'm using:
- Razer blade 15" 2017 edition
- Core V2
- RTX 2080
- Razer Base Station Chroma
- Razer BlackWidow Ultimate 2016
- Razer DeathAdder Chroma
- Razer Adaro Wireless.

I have to unplug everything for the computer not to crash.
Userlevel 6
Thanks for the reply. Have you tried updating drivers? Also, which devices are connected to the Core and to the Blade? Let me know through PM.