Cortex won't launch games any more | Razer Insider

Cortex won't launch games any more

  • 20 March 2023
  • 1 reply

Userlevel 1

I’ve used Cortex to launch games, but a while back it just stopped working.  I’ve uninstalled it and reinstalled, but that didn’t help.  Any idea as to what I can do next?


I’ve also had issues with Synapse where it caused lagging on my computer so I uninstalled it, but this is getting annoying. 



1 Reply

Hey there!


Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to help you out. 


We sincerely apologize for the inconvenience this issue has caused you. Before we start could you please provide us with more details?


  1. Razer Cortex logs. Please send it to us via pm. You can go to my profile page and click the “SEND MESSAGE” button to share your logs with us. 
  2. What games did you launch when this issue occured? 


We’ll be looking forward to your reply soon. Truly appreciate your patience.