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Customer Support

  • June 12, 2024
  • 1 reply
  • 15 views

Razer has cancelled 3 of my orders on the same day that they where made, I used a promocode on one of them and now it’s not letting me use it again.  There is no customer support ticket, so I’m posting it here

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1 Reply

Razer.Aero
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  • Razer Support
  • 3248 replies
  • June 14, 2024

Hi TheOneEqualizer,

It would be best to escalate your concern to our Order Support Team, as they are best equipped to assist you in investigating the reason for the cancellation of your order. If you want to proceed, please PM me and fill in the following information below so I can initiate a case on your behalf:

​​​​​​​Full name: 

Email: 

Mobile/Phone Number:

Country:   

Razer Order number: (if available)

 

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


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