Cynosa Chroma is double typing | Razer Insider

Cynosa Chroma is double typing

  • 12 August 2020
  • 6 replies
  • 22 views
J
Hello, My "q'" key is double typing and i need help please can anyone help me when i click it is says "qw" please help.
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6 Replies

C
since yesterday mine is acting weird, too.
It's the "-" key .-> ".-" (German layout) and "ö" .-> "öä"

Bought it only 11 months ago, razer customer on Twitter only asked for my SN and nothing else happened. Not even a "HW fault, sorry. Do an RMA if under warranty", nothing.

My old 20 bucks no.-name keyboard lasted for 8 years and I only replaced it because the WASD keys were nowhere near readable anymore.
For 70 bucks you'd expect something else.
F
Angeln9ner
My cynosa chroma pro just started double typing my 'f' key as 'df' Older threads had customer service request serial# PM'd to them.

Anyone get a solution yet? Thanks

Customer service wanted a photo copy of my receipt. I regrettably did not keep it. they claimed my 1 yr old keyboard was 3 yrs old. So I did not get any further support.

solution: I bought new Corsair keyboards.

I don’t think I’ll ever trust Razer products again. A few weeks after the Chroma malfunctioned, my Razer Huntsman Elite started giving similar issues with the F key. It was barely even used as it was mainly a “guest pc”. It’s still under warranty, but honestly I’m not even going to bother anymore. All I’d get back is the same polished turd.
I wish you luck with yours.
A
My cynosa chroma pro just started double typing my 'f' key as 'df' Older threads had customer service request serial# PM'd to them.

Anyone get a solution yet? Thanks
the quixotic picaresque
E
1 = 12
Yep.
Same.
D
I had this issue since morning today.
t = ty
b = vb
Any help please???
F
I have the exact same issue since wednesday.
q = qw
2 = 2 and up-arrow
numpad+ adds numpad0
numpad-delete adds numpad-minus
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