I recently bought a Cynosa Chroma off of amazon and it is not showing up at all in the studio or the program itself, I have tried various different methods (reinstalling, moving to a different port, etc) but to no avail. I remember when I bought my first one it worked perfectly and I was able to flawlessly change it to my liking in the Studio, and now it isnt working at all.
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Were there any updates that you've received and installed before the issue occurred? Performing a clean reinstall of your Synapse could fix this problem. You can follow the steps on this page to do that. If you need further assistance, don't hesitate to send me a message.
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