Dear Razer Support Team,
I recently opened the box of my Razer Kraken X Lite headset, which I purchased a while ago. Inside the box, I found a Razer Gold voucher card, but unfortunately, while trying to reveal the code, the surface was damaged and the code became unreadable.
I understand that this code is a one-time use promotional offer, but I would greatly appreciate it if you could assist me in retrieving or reissuing the code. I can provide a picture of the damaged card and the product’s serial number, purchase information, or any other required details to verify my ownership.
Thank you in advance for your time and support.
Best regards,
Alex Thompson
