Damaged Scratch Card | Razer Insider
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Damaged Scratch Card

  • December 3, 2021
  • 1 reply
  • 19 views
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Hi. I recently acquired a Blackshark V2 X P2 Headset from Razer, and I was very eager to test the 7.1 Surround. I unpacked the product, tested it on my PC, and it worked perfectly, then I decided to activate the 7.1 Surround sound included with the purchase, I found it a little bit hard to scratch the code, so I used the nearest object that could help me with it, I used one of my keys to scratch it, and well... It didn't end up very well, some of the letters are unreadable and I am not able to figure the code out, is there any way I can get the code online? If needed, I may upload an image of my scratch code the way it is now, and if by any means, additional information is needed about the purchase, I will provide them as well, in private of course.
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1 Reply

Razer.Speedcr0ss
Dracat
Hi. I recently acquired a Blackshark V2 X P2 Headset from Razer, and I was very eager to test the 7.1 Surround. I unpacked the product, tested it on my PC, and it worked perfectly, then I decided to activate the 7.1 Surround sound included with the purchase, I found it a little bit hard to scratch the code, so I used the nearest object that could help me with it, I used one of my keys to scratch it, and well... It didn't end up very well, some of the letters are unreadable and I am not able to figure the code out, is there any way I can get the code online? If needed, I may upload an image of my scratch code the way it is now, and if by any means, additional information is needed about the purchase, I will provide them as well, in private of course.
Have you contacted our Support Team via chat or email? Otherwise, send me a photo showing the damaged activation card and a copy of your proof of purchase. Save the file via Google Drive or any online drive, then paste the sharable link in your message. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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