DAV3 pro battery only showing 0 | Razer Insider
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Question

DAV3 pro battery only showing 0

  • December 3, 2024
  • 4 replies
  • 77 views

OPALDeepSaffronpoly608

I have been charging my dav3 pro for a while now and it has only shown 0 in synapse. This is my second DAV3 and none of these problems show on my other one. When plugged in only the red light shows up and shows 0 percent in synapse. I have updated firmware on both the wireless connector as well as the mouse and nothing is happening. Works just fine plugged in but doesn't seem to hold a charge at all. Please help.

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 3, 2024

Try to charge it with another cable (for eg. with a USB-C cable from smartphone), you can also try to plug it in directly to your smarphone power adapter to charge it and check if battery start to charge or not.


OPALDeepSaffronpoly608

Try to charge it with another cable (for eg. with a USB-C cable from smartphone), you can also try to plug it in directly to your smarphone power adapter to charge it and check if battery start to charge or not.

I  tried this and still nothing.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • December 3, 2024

Try to charge it with another cable (for eg. with a USB-C cable from smartphone), you can also try to plug it in directly to your smarphone power adapter to charge it and check if battery start to charge or not.

I  tried this and still nothing.

So RMA it.


  • Insider Mini
  • December 31, 2024

Same exact problem here did we find any solution?