My mouse was working well for most than a year, then suddenly a problem was found. I turned on my laptop with the mouse plugged in, but the cursor was stuck in the top left corner. I disconnected the mouse, and the trackpad could move the cursor as usual, but when I connect the mouse, the cursor starts dragging towards the top left corner, without having chance to control or move the mouse. I tried cleaning the mouse sensor, plug it into another computer, uninstalling the drivers and reinstalling them, there are no visible problems with cable, but nothing seems to solve the problem. So I am trying to find some solution from the community or from some authorized technician at Razer.
Solved
Deathadder Essential mouse suddenly drags towards top left corner
Best answer by Razer.Zionzedd
Thanks for alerting us about your concern by posting it on our support board. Did you already try following the steps here? If that didn’t help, please PM me the serial number so I can verify its model and check our options for a possible replacement.
*Thread locked to curb conversation to PM.
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