Deathadder Pro v2 doesn't work on boot | Razer Insider
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Deathadder Pro v2 doesn't work on boot

  • November 24, 2020
  • 1 reply
  • 32 views

When I boot my computer, the mouse is not responding. I have to physically plug (or unplug, replug) the mouse into the computer before it recognizes the mouse. I have tried to update the firmware on both the dongle and the mouse. I have updated the Synapse to v3.5.1030.101917 I checked windows settings to make sure its on performance power and doesn't shut off the USB.
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • November 26, 2020
The mouse is highly likely detected as a bootloader. For now, try to disable all boot options aside from your storage drive that houses the operating system. Do send me the serial number so I can look into model-specific solutions. *Locking the thread to curb the conversation to PMs.