DEATHADDER V2 issue with on windows start up
Hi all, not sure how common this issue is but EVERYTIME I boot up my pc my deathadder V2 has to be unplugged then plugged back in again. when i boot up the lights don't turn on and the mouse does not work at all, it works fine once plugged back in again. I know it's a small issue but it's so frustrating.
bit of extra info on the issue... I also have a blackwidow keyboard, wolverine controller and nari ultimate headset that work completely fine and don't have this issue. I have the latest version of synapse and I have tried changing to different USB ports.
any help would be appreciated, thanks.
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- Razer Support
- 7834 replies
Hey there! Thanks for posting your concern here. Have you tried connecting the mouse to a different computer and see if the issue persists? If yes, please send me a PM together with the mouse serial number. Let's continue from there.
- Razer Support
- 7834 replies
I just received my DeathAdder v2 yesterday, replacing my original DeathAdder from 2012.. I swapped them out today and was very pleased with the performance, until I restarted my computer, my computer was stuck on the bios boot screen. Since then, I've tried re-installing synapse, tried different ports.. my computer would be stuck in boot if the mouse is plugged in. If I unplug the mouse and then boot, no problem.
I took to searching the web and it seems like other people have the same issue with their DeathAdder v2.
I'm a little disturbed doesn't appear to be any fixes. =\\
hyperwind5Also just updated my Deathadder to a V2 and synapse won't detect it !. What rubbish, trying reinstall.
I just received my DeathAdder v2 yesterday, replacing my original DeathAdder from 2012.. I swapped them out today and was very pleased with the performance, until I restarted my computer, my computer was stuck on the bios boot screen. Since then, I've tried re-installing synapse, tried different ports.. my computer would be stuck in boot if the mouse is plugged in. If I unplug the mouse and then boot, no problem. I took to searching the web and it seems like other people have the same issue with their DeathAdder v2. I'm a little disturbed doesn't appear to be any fixes. =\\
I'm going to try synapse 3.. after that.. it's going back and I'll look for a different mouse.
1 person likes this
hyperwind5Just needs a simple firmware update m8.
I'm going to try synapse 3.. after that.. it's going back and I'll look for a different mouse.
LykosRawHi, have you already solved this issue? I'm having the same situation.
Hi all, not sure how common this issue is but EVERYTIME I boot up my pc my deathadder V2 has to be unplugged then plugged back in again. when i boot up the lights don't turn on and the mouse does not work at all, it works fine once plugged back in again. I know it's a small issue but it's so frustrating. bit of extra info on the issue... I also have a blackwidow keyboard, wolverine controller and nari ultimate headset that work completely fine and don't have this issue. I have the latest version of synapse and I have tried changing to different USB ports. any help would be appreciated, thanks.
1 person likes this
DigitaldreamsSorry forgot to mention that I already tried updating the firmware on the mouse and that didn't resolve it. =\\
Just needs a simple firmware update m8.
Ups, disappointed.
I was expecting a solution from Razer.
I still wait for an answer...
1 person likes this
- Razer Support
- 7834 replies
Hello everyone! Thanks for posting your concern on our support board. However, double posting and hijacking other user's posts are against our house rules. Feel free to send me or the other mods a PM should you need further assistance. Consider this thread locked.
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