Deathadder v2 pro usb dongle won't work | Razer Insider
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Question

Deathadder v2 pro usb dongle won't work

  • June 24, 2025
  • 2 replies
  • 39 views

LeachyLynch

I recently faced an issue with my razer Deathadder v2 pro  , its usb dongle isn’t working and its not the first time i had this same issue . last time when i had this same issue it automatically got solved somehow don’t know how ,but this time it seems to be a permanent problem . 

Is there any way to fix this for once? I am thinking of draining the battery and trying it again (ig thats how it got fixed last time) . Just for details the mouse works wired mode , bluetooth mode perfectly its only the usb dongle which seems to be the issue , also i mostly use it wired mode while playing but when i am working i switch to usb dongle.
please help with this ! 
Thanks in advance

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • June 24, 2025

Check if the dongle is visible in windows device manager or the best - try to use it on another PC.


Razer.Ten
  • Razer Support
  • June 25, 2025

Hey ​@LeachyLynch,

Can you download the Mouse Pairing Utility and follow the steps from this link? If the issue continues, please send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the connection issue.

 

 

*Thread locked to curb conversation to PM.