Help! Over the past two weeks, my V2 DeathAdder (one of my favorite mice ever!) has started to squeak whenever I scroll the wheel. Doesn’t matter which direction and it’s only about 75% of the time. I’ve tried compressed air from many angles but no luck. Any other suggestions?
+1You need to spray encoder a bit with something greasy. But if you still have valid warranty - don’t do it. Just contact Razer Support and try to RMA it.
Well, damn. I just started having this issue as well. I bought my mouse a little more than a year ago (July 21, 2023)
When did you get yours?
I have the same problem I only had my Death Adder just over 2 months and the squeak is getting worse. Tried compressed air but that did not work. Don’t want to invalidate the warranty so still talking to razer support about it but so far they have not been very helpful.
Last Death Adder was great last a number of years that’s why I bought another.
I have a Razer Huntsman V2 and that also has problems, I have only had that for just over 2 weeks. Again support is not great lots of hoops to jump through and 1 email a day in response if I am lucky.
A product is only as good as its support and the company shows its worth when things go wrong.
Razer so far so bad…………………
Also trying to find a place on the website to post a support ticket good luck on that still cannot find it.
Message from support was:
“Here’s a link to our support page where you can find the ticket submission form: https://mysupport.razer.com/app/warranty-support”
There is not a form on that page logged in or not.
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