Deathadder V3 Pro dongle not detected by pc | Razer Insider
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Question

Deathadder V3 Pro dongle not detected by pc

  • April 21, 2025
  • 1 reply
  • 62 views

Wireless mode has stopped working on my Deathadder v3 Pro mouse. The dongle isn’t detected by device manager, I don’t have a USB hub, and I’ve tried plugging it into different ports on my motherboard and into the front of my case, both by itself and with the adapter. Nothing has yielded a different result.

 

Over the past few months the dongle had been finicky. Sometimes it would stop working when plugged into my motherboard, but once I plugged it into my case it was fine for example. Sometimes the adapter worked, sometimes it didn’t.

 

Any suggestions?

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1 Reply

Razer.sushi.boi

Hi there, ​@gusdous!

 

We’re definitely dealing with a dongle defect right here. When and where did you purchase your mouse? Let me know via PM along with its serial number so I can validate it in our system and check the warranty status.

 

*Thread locked to curb conversation to PM.